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PRIVACY POLICY

This Privacy Policy explains how we collect, use, and protect your information when using RUGX services.

Last Updated: February 11, 2025

Information We Collect

We collect personal information you voluntarily provide, such as your **name, email, wallet address**, and other relevant details. Additionally, we may automatically collect **anonymous analytics data**, including browser type, device information, and interaction behavior, to improve our services.

We may also use **cookies and tracking technologies** to enhance user experience, analyze trends, and personalize content. These technologies help us understand how users interact with our platform.

How We Use Your Information

Your information is used to:

  • Enhance our platform and provide **better user experience**.
  • Ensure **security** and prevent fraudulent activities.
  • Offer **customer support and respond to inquiries**.
  • Comply with **legal requirements and enforce our policies**.

We **do not sell, trade, or rent** your personal data to third parties. However, we may share data with **trusted partners** or service providers when necessary to operate and improve our services.

Data Protection & Security

We take **strict security measures** to protect your personal information from **unauthorized access, misuse, or loss**. Our security protocols include:

  • End-to-end **encryption** for sensitive data.
  • Secure access controls and **multi-factor authentication**.
  • Regular **security audits** and updates.

However, while we implement advanced security measures, **no system is completely immune to risks**. We recommend users take **personal precautions**, such as using strong passwords and securing their crypto wallets.

Your Rights & Choices

You have the right to:

  • Request **access, correction, or deletion** of your personal data.
  • Opt out of **marketing communications** at any time.
  • Disable **cookies and tracking** through your browser settings.
  • Request **data portability** where applicable.

To exercise these rights, please contact our **support team** via the official channels.

Compliance with Regulations

We comply with applicable **data protection laws** and **privacy regulations**. If you are located in a jurisdiction with specific privacy rights (e.g., **GDPR in the EU, CCPA in California**), you may have additional rights regarding your personal data.

We may update this Privacy Policy as regulations evolve, so please check periodically for any changes.